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Trade-In at Volkswagen of Kingston

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I had the opportunity to work with Mr. Casale (Johnny) when purchasing my new 2017 TSI Passat after VW's buy-back of my 2012 TDI (diesel) Passat. First off, I really enjoyed my 2012 Passat, so I had no problem with purchasing another. I met Johnny when I inquired about VWs buy-back program. He was up front with the process. At that time, there was a possibility of purchasing a "new" 2015 DIESEL Passat (I love my diesels). Johnny told me it was a not certain bet that I could purchase it (2015 diesel), but I put down a deposit anyways, just in case. To keep a long story short, after I did all of the paperwork required of me by VW to give back my 2012 Passat, I purchased a 2017 Passat (at the time, VW isn't allowed to sell the 2015 diesels they have on the lot). With Johnny's help, I picked out the 2017 Passat that I wanted; Heart VW had it on the lot. We did the "pre-purchase" paper work then and there (early February). My appointment for the turn in was just this past Monday (13 March). The process was VERY SIMPLE. Within an hour, I was driving away in my new 2017 Passat. Besides Johhny being an up-front guy, I've always done well with Heart VW for my servicing needs. They do the job, on time, and correct on the first try. It is a VERY GOOD dealership to work with, and Johnny is a great guy to discuss your car wants and needs with. He'll steer you right. So once again, thank you Johnny and thank you Heart VW for a very pleasant experience.